Privacy Policy

Effective Date: 22 December 2025

At Oceans of Resilience Tourism (محيطات الصمود للسياحة), C.R 1633547, operating under the brand Tricorn Travels, (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal information from our customers when they interact with our website, book trips, or use our services.

1. Information We Collect

We may collect the following information when you use our services:

Personal identification information: Name, email, phone number, address, passport or ID details (if required for travel bookings).
Booking information: Trip details, preferences, special requests, payment information.
Communication data: Emails, messages, or inquiries you send to us.
Technical information: IP address, browser type, device information, and usage data for website analytics.
Children’s information: If a booking involves a child under 18, we may collect their name, age, and other necessary information for the trip.

2. How We Use Your Information

Your information is used to:

Process and manage your travel bookings.
Communicate with you regarding your trips, inquiries, promotions, or updates.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements in Oman and other jurisdictions relevant to your travel.
Protect against fraud or unauthorized activity.

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing

We may share your information with:

Travel service providers: Airlines, hotels, transport companies, guides, and other partners necessary to deliver your trip.
Legal authorities: When required by law, regulation, or court order.
Service providers: Companies that support our operations, such as IT services, payment processors, or analytics providers.

All third-party partners are required to maintain confidentiality and comply with data protection standards.

4. Data Storage and Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or loss.

Your personal data is stored securely in Oman or other locations where our trusted partners operate.
We retain your information only as long as necessary to provide services or comply with legal obligations.

5. Your Rights

Under applicable data protection laws in Oman, you have the right to:

Access and receive a copy of your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data where permitted by law.
Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at: info@tricorn-travels.com or +968 7670 4300.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve website functionality and user experience.
Analyze website traffic and usage patterns.
Deliver personalized content and marketing (if you opt-in).

You can disable cookies through your browser settings; however, some features of the website may not function properly.

7. Children’s Privacy

We may collect personal information from children under the age of 18 in connection with travel bookings made by or for them.

Parental/Guardian Consent: We require consent from a parent or legal guardian before collecting, using, or storing a child’s personal information.
Use of Information: Children’s data is used only to process bookings, ensure safety, and provide appropriate travel services.
Protection: We take additional measures to protect children’s personal information from unauthorized access, disclosure, or misuse.
Opt-Out / Deletion: Parents or legal guardians may request access to, correction of, or deletion of their child’s personal information at any time by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated “Effective Date”. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Oceans of Resilience Tourism – Tricorn Travels
C.R: 1633547
P.O. Box: 3951, Al Mawalah, Governate of Muscat, Sultanate of Oman
Email: info@tricorn-travels.com
Phone: +968 7670 4300