FAQs

No, prices exclude travel insurances unless specifically stated in the inclusions section of each trip.

Travel insurance is mandatory for all our travellers and must be taken out within a reasonable time after booking.

Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover.

You must provide your travel insurance policy number and the insurance company’s 24-hour emergency contact number on the first day of your trip; you will not be able to join the trip without these details.

If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.

Tricorn-Travels is not responsible for denial of participation to the trip of guests who fail to obtain a valid travel insurance prior to departure.

Tricorn Travels continuously monitors official guidance from relevant authorities. If a force majeure event arises, we will assess the situation and contact you to confirm whether the trip will proceed. Should we need to cancel the departure, you will receive a refund minus the booking fee (0.3% of the total amount) and all unrecoverable costs.

Group sizes vary from trip to trip. However, generally at Tricorn Travels we prefer to limit group sizes in order to endow our guests with the best possible experience and service. You will find the group size information on each trip’s general information section.

Trips are guaranteed to depart once the minimum group size is met. The minimum group size is generally small but varies from trip to trip. You will find the minimum group size information on each trip’s general information section.

For our payment terms, cancellation and refund policies, please refer to our Terms & Conditions page